| FACTS |
WHAT DOES RCU INSURANCE SERVICES DO WITH YOUR PERSONAL INFORMATION? |
| Why? |
Insurance companies choose how they share your personal information. California law gives consumers the right to limit some, but not all, sharing. California law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Policy information
- Insurance coverages
- Underwriting information
When you are no longer our customer, we continue to share your information as described in this notice.
|
| How? |
All insurance companies need to share customers’ personal information to run their everyday business. In the section below, we list: the reasons insurance companies can share their customers’ personal information; the reasons RCU Services Group, doing business as RCU Insurance Services (RCUIS), chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information |
Does RCUIS share? |
Can you limit this sharing? |
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes |
No |
| For our marketing purposes – to offer our products and services to you |
Yes |
No |
| For joint marketing with other financial companies |
No |
We don't share |
| For our affiliates’ everyday business purposes – information about your transactions and experiences |
Yes |
No |
| For our affiliates’ everyday business purposes – information about your creditworthiness |
No |
We don't share |
| For our affiliates to market to you |
No |
We don't share |
| For our nonaffiliates to market to you |
No |
We don't share |
| Questions? |
Call (707)576-5120 |
| Who we are |
| Who is providing this notice? |
RCU Services Group doing business as RCU Insurance Services (RCUIS) |
| What we do |
| How does RCUIS protect my personal information? |
To protect your personal information from unauthorized access and use, we use security measures that comply with state law. These measures include computer safeguards and secured files and buildings. |
| How does RCUIS collect my personal information? |
We collect your personal information, for example, when you:
- Request an insurance quote
- Provide your information for an insurance quote
- Obtain a policy from us
We also collect your personal information from others, such as our affiliates or other companies.
|
| Why can’t I limit all sharing? |
State law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
|
| Definitions |
| Affiliates |
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include Redwood Credit Union and RCU Services Group.
|
| Nonaffiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Redwood Credit Union and RCU Services Group do not share with nonaffiliates so that they can market to you
|
| Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Redwood Credit Union and RCU Services Group do not jointly market.
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