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RCU Insurance Services

 

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FACTS WHAT DOES RCU INSURANCE SERVICES DO WITH YOUR PERSONAL INFORMATION?
Why? Insurance companies choose how they share your personal information. California law gives consumers the right to limit some, but not all, sharing. California law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Policy information
  • Insurance coverages
  • Underwriting information

When you are no longer our customer, we continue to share your information as described in this notice.

How? All insurance companies need to share customers’ personal information to run their everyday business. In the section below, we list: the reasons insurance companies can share their customers’ personal information; the reasons RCU Services Group, doing business as RCU Insurance Services (RCUIS), chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does RCUIS share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes – information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – information about your creditworthiness No We don't share
For our affiliates to market to you No We don't share
For our nonaffiliates to market to you No We don't share
Questions? Call (707)576-5120
Who we are
Who is providing this notice? RCU Services Group doing business as RCU Insurance Services (RCUIS)
What we do
How does RCUIS protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with state law. These measures include computer safeguards and secured files and buildings.
How does RCUIS collect my personal information?

We collect your personal information, for example, when you:

  • Request an insurance quote
  • Provide your information for an insurance quote
  • Obtain a policy from us

We also collect your personal information from others, such as our affiliates or other companies.

Why can’t I limit all sharing?

State law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include Redwood Credit Union and RCU Services Group.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Redwood Credit Union and RCU Services Group do not share with nonaffiliates so that they can market to you
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Redwood Credit Union and RCU Services Group do not jointly market.
  • Vehicle›
    • Personal Auto Insurance
    • RV & Boat Insurance
    • More Vehicle Insurance
  • Home›
    • Home Insurance
    • Renters Insurance
    • Dwelling Fire Insurance
    • More Home Insurance
  • Business›
    • Business Owners Insurance
    • Business Auto Insurance
    • Workers' Compensation Insurance
    • More Business Insurance
  • Additional Insurance›
    • Life & AD&D Insurance
    • Pet Insurance
    • Payment Protection
    • More Options
Meet Our Agents RCU Partnership Blog FAQ Contact Us Privacy Policy
Address 1205 N. Dutton Avenue
Santa Rosa, CA 95401

Phone Number Call Us (707) 576-5120 Toll Free 1 (866) 477-4225
Hours M-F: 9:00 a.m. - 5:00 p.m.
Vehicle Personal Auto Insurance RV & Boat Insurance More Vehicle Insurance
Home Home Insurance Renters Insurance Dwelling Fire Insurance More Home Insurance
Business Business Owners Insurance Business Auto Insurance Workers' Compensation Insurance More Business Insurance
Additional Insurance Life & AD&D Insurance Pet Insurance Payment Protection More Options
Meet Our Agents RCU Partnership Blog FAQ Contact Us Privacy Policy
Address 1205 N. Dutton Avenue
Santa Rosa, CA 95401

Phone Number Call Us (707) 576-5120 Toll Free 1 (866) 477-4225
Hours M-F: 8:30 a.m. - 5:00 p.m.
©2025 All Rights Reserved. RCU Insurance Services is a wholly owned subsidiary of Redwood Credit Union. License no. 0D91054. NPN no. 7612227.